Frequently Asked Questions
FAQs
Our babysitters go through a multi-step screening process. We require a CV, references, and a certificate of good conduct. Candidates who pass these checks are invited for an in-person interview and receive first aid training.
For safety and privacy, babysitter profiles are not displayed on our website. Once you complete the application form or contact us via WhatsApp, we carefully match your requirements and send you profiles of those babysitters who best fit your needs
In most cases, yes. You can choose from several available babysitters. For urgent requests, we assign the first available babysitter, and you'll receive their profile after booking.
Not all of our babysitters are educators, but having a degree or being a student in a relevant field is an advantage during selection. What matters most is dedication to children and reliability.
Anyone can advertise as a babysitter online. We carefully select and mentor our babysitters, offering ongoing training and support so you can trust the person you welcome into your home. Our priority is safety, professionalism, and readiness for any situation.
If you are looking for long-term help, we offer a free one-hour introductory meeting. Those families who in need of last-minute or short-time help will receive the babysitter’s profile after confirming the booking and payment online.
The earlier you contact us, the more options you'll have. If you need help urgently (within 24 hours), we can assist, but an extra fee will be charged for last-minute bookings.
Yes, urgent bookings are possible; a surcharge applies for same-day or last-minute requests.
Yes. Contracts are signed with our company first, followed by a specific agreement with your selected babysitter, for clarity and safety.
A babysitter usually provides occasional or part-time care and is perfect for evenings, weekends, or special events. A nanny, however, is engaged for ongoing, regular care and may help with developmental activities, daily routines, and long-term support within your family.
You can meet your selected babysitter by video chat or in person. The first hour is free; you can extend the meeting by paying the standard hourly rate listed on our website.
Your child's safety and well-being are essential. You can tell us about important needs—such as allergies, nap routines, or special habits—during booking or directly to your babysitter. We will ensure your instructions are carefully followed and fully understood by your caregiver.
For single or occasional bookings, payment is made securely online through our website's booking system. For long-term arrangements, payment is due monthly, based on an attendance sheet.
We begin by asking questions to understand your needs and preferences. As a small agency, we personally know all our babysitters, ensuring a tailored match for every family.
If you would prefer to work with a different babysitter, we are here to help. We will quickly find a new match to ensure you are completely satisfied.
Yes, the minimum booking time is two hours.
For privacy reasons, profiles are not online. After we get to know you and your family, we will send you the profiles of suitable babysitters so you can choose and make contact.
No. Our babysitters work exclusively through our agency to guarantee personalized, high-standard service for every family.
Yes, to ensure our babysitters' safety, they must be provided transportation by personal car or taxi if working late nights. This cost is covered by the family.
We offer babysitting for children of all ages, from infants to teenagers.
Many members of our team are students or graduates in early childhood education, kindergarten teaching, or special education. We also have babysitters with various degrees and those with a genuine passion for children. Our greatest strength is wholehearted commitment to families and children.
Your child’s comfort is our priority. If the chemistry isn’t right, just let us know. We will work quickly to find a more suitable babysitter, ensuring everyone feels happy and secure.
Our babysitters are often multilingual and we can offer care in languages such as English and Hungarian, among others.
If you need care in a specific language or want bilingual supervision, just let us know in your application and we will match you with the best available babysitter.
